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Last updated: 4/18/2014

Privacy Policy

Introduction

Affiliated Community Medical Centers, P.A. ("ACMC") is very sensitive to privacy issues. The purpose of this Privacy Policy is to let you know how we handle the information we receive from you through this website. Portions of this website may describe additional privacy practices applicable to specific types of information or to information provided on specific Web pages.

This Privacy Policy does not apply to information collected through other means such as by telephone or in person, although that information may be protected by other privacy policies. As used in this Privacy Policy, terms such as "we" or "our" refers to ACMC and its current and future affiliate entities.

Health and medical information

This section applies only if you live in the United States. Certain health and medical information about you is protected under the Health Insurance Portability and Accountability Act ("HIPAA"). Health and medical information protected under HIPAA may be provided by you on-line or off-line, or may be collected by us from other methods such as from a health care provider. We protect covered health and medical information as required by HIPAA. Similarly, we may use covered health and medical information as permitted by HIPAA.

To read more about our privacy practices regarding health and medical information under HIPAA please see our HIPAA Notice of Privacy Practices. In the event of any conflict between the requirements and/or permitted uses of covered health and medical information under our HIPAA Notice of Privacy Practices and this Privacy Policy, the terms of our HIPAA Notice of Privacy Practices shall control.

Cookies and non-personal information

"Non-personal information" means information that does not permit us to specifically identify you by your full name or similar unique identifying information such as a social security number, member identification number, address, or telephone number. ACMC uses "cookie" technology to gather non-personal information from our website visitors such as which pages are used and how often they are used, and to enable certain features on this website.

You may disable these cookies by adjusting your browser preferences on your computer at any time, however this may limit your ability to take advantage of all the features on this website. Keep in mind that cookies are not used to collect any personal information and do not tell us who you are. Some examples of the way we use cookies include:

  • Tracking resources and data accessed on the site.
  • Recording general site statistics and activity.
  • Assisting users experiencing website problems.
  • Enabling certain functions and tools on this website.
  • Tracking paths of visitors to this site and within this site.

We may also collect other forms of non-personal information such as what web browsers are used to read our website and what websites are referring traffic or linking to our website. Aggregate and de-identified data regarding website users is also considered non-personal information.

With whom is non-personal information shared?

Because non-personal information does not identify who you are, we do not limit the ways we may use or share non-personal information. For example, we may share non-personal information with our affiliates, suppliers, employees and agents, other businesses, and the government.

Personal information provided by you

"Personal information" means information that specifically identifies you as an individual, such as your full name, telephone number, e-mail address, postal address, or certain account numbers. As used in this Privacy Policy, personal information does not include information protected under HIPAA, which is protected as described in the section "Health and Medical and Information" above.

This website may include web pages that give you the opportunity to provide us with personal information about yourself. You do not have to provide us with personal information if you do not want to; however, that may limit your ability to use certain functions of this website or to request certain services or information. We may combine personal information that you provide us through this website with other personal information held by ACMC, our affiliates, or our vendors. For example, if you have purchased a product or services from us, we may combine personal information you provide through this website with information regarding your receipt of the product or service.

We may use personal information for a number of purposes such as:

  • To respond to an e-mail or particular request from you.
  • To personalize the website for you.
  • To process an application as requested by you.
  • To provide you with information that we believe may be useful to you, such as information about health products or services provided by us or other businesses.
  • To comply with applicable laws, regulations, and legal process.
  • To protect someone's health, safety, or welfare.
  • To protect our rights, the rights of affiliates or related third parties, or take appropriate legal action, such as to enforce our Terms of Use.
  • To keep a record of our transactions and communications.
  • As otherwise necessary or useful for us to conduct our business, so long as such use is permitted by law.

You understand and specifically agree that we may use personal information to contact you through any contact information you provide through this website, including any email address, telephone number, cell phone number, text message number, or fax number.

With whom is personal information shared?

We will only share your personal information with third parties as permitted by this Privacy Policy (in its current or future form) and as otherwise permitted by law. We share and give access to personal information to our employees and agents in the course of operating our business. For example, if you sent us an e-mail asking a question, we would provide your e-mail address to one of our employees or agents, along with your question, in order for that person to reply to your e-mail. We may share personal information with other ACMC parent, subsidiary, or affiliate businesses. We also share and give access to personal information with other companies that we hire or collaborate with to perform services or functions on our behalf. For example, we may hire an outside company to help us send and manage e-mail, and in that case we might provide the outside company with your e-mail address and certain other information in order for them to send you an e-mail message on our behalf. Similarly, we may hire outside companies to host or operate some of our websites and related computers.

However, if we share or give access to information to outside companies we require them to use the personal information only for limited purposes, such as for sending you the e-mail in the example above. If you believe we have misused any of your information please contact us immediately and report such misuse.

We may share personal information if all or part of ACMC is sold, merged, dissolved, acquired, or in a similar transaction.

We may share personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules or engage in behavior that is harmful to other visitors or is illegal.

Website and information security

We use a number of physical security (such as locks and alarm systems), electronic security (such as passwords and encryption methods), and procedural security methods (such as rules regarding the handling and use of information), designed to protect the security and integrity of information submitted through this website. Due to the nature of the Internet and on-line communications, however, we can not guaranty that any information transmitted on-line will remain absolutely confidential, and we are not liable for the illegal acts of third parties such as criminal hackers.

Patient Portal

This website permits you to access a "Follow My Health" patient portal through a link on the ACMC website. Clicking on the link for "MyHealth@ACMC Patient Portal" under the Patient Resources tab will take you to a page through which you may review, enter, and modify your health information and related personal and demographic information after you have set up your Follow My Health account.

Our online communication practices

General e-mail communications
Most e-mail, including the e-mail functionality on our site, does not provide a completely secure and confidential means of communication. It is possible that your e-mail communication may be accessed or viewed inappropriately by another Internet user while in transit to us. If you wish to keep your information completely private, you should not use e-mail. We may send e-mail communications to you related to general health benefits, website updates, health conditions and general health topics.

Other online communications
ACMC sends electronic newsletters, notification of account status, and other communications such as information marketing other ACMC products or services, on a periodic basis to various individuals and organizations. To opt-out of any specific electronic communication you are receiving, click on the opt-out button associated with the specific communication.

Information for children under 13

We will not intentionally collect any personal information from children under the age of 13 through this website without receiving verifiable parental consent. If you think that we have collected personal information from a child under the age of 13 through this website, please contact us.

Contact us

ACMC Privacy Officer
Administration
Phone: (320) 231-5050
Address: ACMC-Willmar, 101 Willmar Avenue SW, Willmar MN 56201

Effective date

The Effective Date of this Privacy Policy is April 18, 2014.

Changes to this Privacy Policy

We may change this Privacy Policy or our terms of use from time to time. If we do so such change will appear on this page of our website or in another location as indicated by ACMC. It is your responsibility to review the Privacy Policy when you use this website. By continuing to use this website you consent to any changes to our Privacy Policy or terms of use.